FAQs
If your question is not listed here, please contact us!
How do I get my child started with BHIS?
Children under the age of 18 with active Iowa Medicaid can schedule an appointment with a therapist for a mental health assessment. After the assessment, the therapist requests the authorization for BHIS. When the authorization is approved, an in-home provider will contact you to begin services at your home.
Do you accept my insurance?
Healthy Homes Family Services accepts most major medical insurances. It is always best practice to contact your insurance carrier to verify your benefits and ensure HHFS is in-network with your specific insurance plan upon scheduling an appointment.
How do I make a payment?
Healthy Homes Family Services accepts cash, checks, and credit cards as forms of payment for services. Payments are accepted in person, by mail, or by phone for credit card payments.
